FAQ – Pardes

Payment

I accept payment through Paypal/MasterCard/VISA and I will ship anywhere in the world where a postman will go! You don't need a Paypal account to pay this way, just click the Paypal button when you go through the checkout and look for the link to pay with your credit card.

Shipping

All orders are shipped from Israel, via Registered Airmail with tracking number. I aim to ship within five days of receiving your order.
Express courier shipping upgrade available upon request. Any customs duty to be paid by the buyer.

Average Delivery times:
USA, Canada – 2 to 4 weeks
Europe-2 to 4 weeks
Asia, Australia 3 to 5 weeks

Delivery times are estimates, not guarantees, and based on the average time most orders took to arrive. Sometimes it can take a little longer and your patience is greatly appreciated.
If your package does not arrive after four-five weeks from the date of mailing, let me know. If your order is intended for a special occasion or festive event, please order in advance.

Once your package has been mailed, we are not responsible for postal delays that may occur.

Refunds and Exchanges

If you are not happy with your purchase kindly convo within five days of receipt with details.
I want you to be happy with the shopping experience at Pardes. If there was an aspect you were not happy with please let me know before leaving negative or neutral so I can try my best to turn it into a satisfactory one.
The shipping cost for returning the products are to be paid by the buyer.

Additional policies and FAQs

My jewelry is not waterproof, so I highly recommend to avoid direct contact with water (like swimming/bathing), perfume and oil.

Payment

I accept payment through Paypal/MasterCard/VISA and I will ship anywhere in the world where a postman will go! You don't need a Paypal account to pay this way, just click the Paypal button when you go through the checkout and look for the link to pay with your credit card.

Shipping

All orders are shipped from Israel, via Registered Airmail with tracking number. I aim to ship within five days of receiving your order.
Express courier shipping upgrade available upon request. Any customs duty to be paid by the buyer.

Average Delivery times:
USA, Canada – 2 to 4 weeks
Europe-2 to 4 weeks
Asia, Australia 3 to 5 weeks

Delivery times are estimates, not guarantees, and based on the average time most orders took to arrive. Sometimes it can take a little longer and your patience is greatly appreciated.
If your package does not arrive after four-five weeks from the date of mailing, let me know. If your order is intended for a special occasion or festive event, please order in advance.

Once your package has been mailed, we are not responsible for postal delays that may occur.

Refunds and Exchanges

If you are not happy with your purchase kindly convo within five days of receipt with details.
I want you to be happy with the shopping experience at Pardes. If there was an aspect you were not happy with please let me know before leaving negative or neutral so I can try my best to turn it into a satisfactory one.
The shipping cost for returning the products are to be paid by the buyer.

Additional policies and FAQs

My jewelry is not waterproof, so I highly recommend to avoid direct contact with water (like swimming/bathing), perfume and oil.